Effective Date: Nov 12, 2026
1. Introduction
CreateCustomParts.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and submit quote requests for custom parts or other services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the site.
2. Information We Collect
We may collect the following types of information:
Information you provide directly:
- Contact information (name, company name, email address, phone number)
- Quote request details (part descriptions, dimensions, materials, quantities, tolerances)
- Files you upload (drawings, blueprints, CAD files, reference photos)
- Messages and correspondence you send us
Information collected automatically:
- IP address and browser type
- Pages visited and time spent on site
- Referring URLs
- Device and operating system information
- Cookie and tracking data (see Section 5)
3. How We Use Your Information
We use the information we collect to:
- Process and respond to your quote requests
- Communicate with you about your orders or inquiries
- Send confirmation emails and follow-up correspondence
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and maintain site security
We do not sell your personal information or use it for unrelated marketing without your consent.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., email platforms, CRM tools like HubSpot), bound by confidentiality agreements
- Legal requirements: If required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
- With your consent: Any other sharing you explicitly authorize
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies: Required for the site to function
- Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics)
- Form tracking: To remember your inputs and improve form usability
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, respond to your inquiries, and comply with legal obligations. Quote request data is generally retained for up to 3 years. You may request deletion of your data at any time (see Section 7).
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Data portability – receive a copy of your data in a usable format
To exercise any of these rights, contact us at the address in Section 10.
8. Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. We encourage you to use caution when sharing sensitive information online.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
CreateCustomParts.com Website: https://createcustomparts.com
We will respond to all inquiries within a reasonable timeframe.